IMaaS Technology & Services
Make technology work harder for your team
IMaaS Technology & Services
Infringement Management as a Service, or IMaaS, is a compliance management technology solution that delivers end-to-end processing of infringements. This is a fully integrated modular software package that smoothly processes parking and other local law infringements.
Features
IMaaS features include:
- Built on Microsoft’s .NET platform with a easy to use user interface,
- Can integrate several systems such as on-street infringement capture, evidence gathering and management, correspondence handling, payment and collection services and reporting,
- Built-in correspondence management tools for processing inbound queries and outbound responses.
Benefits
IMaaS benefits include
- Reduces appeals and infringement related enquiries,
- Improves customer service through streamlines infringement management,
- Modular and configurable to suit your needs over time,
- Incredibly efficient, IMaaS decreases administrative time and cost,
- Offered as a hosted software service, the .NET platform means IMaaS is modular, robust, highly configurable to meet your requirements,
- Management of all correspondence including issuing original infringement notifications for mail distribution, receiving inbound responses from the public and managing template-driven replies relating to offences,
- The user interface is user friendly and integrates easily with existing devices and systems for compliance management.
Features
Additional features include
- The ability to manage evidence in a digital environment; parking officer note, images and voice recordings can all be attached directly to the corresponding infringement record for processions and legal procedures should they be necessary,
- Community members can view infringement details online which reduces queries,
- Payment reminder service for the community
- The ability to locate and liaise with people to recover debt from unpaid infringements.
- Payment management and payment processing
IMaaS combines several systems into a single process to deliver increased efficiency.
Want to know more? Download the IMaaS Fact Sheet
